Frequently Ask Questions

Here we will do our very best to answer some of the most frequently ask questions. This will help us both out, by cutting down on phone calls helps us keep up with production and also by helping you answer some problems that may have already occurred. Please read the questions & answers before contacting us before us. Thanks.

Question?
How are my orders sent out?
Answer.
When all of your items are in stock they will be sent out using "APC overnight carriers". To find your local depot of APC call: 01922 702560 or visit
www.apc-overnight.com

Question?
What happens if some of my items are out of stock?
Answer.
If some of your items are out of stock you will be informed. Either on the website when you order, or by email after the time of ordering. You will then have the option to wait for all your items to become available, or have your items sent out separately. If you decide to have your items sent out separately there will be an addition carriage fee.

Question?
How long does in take to receive my order?
Answer.
Orders place before 12.00pm on the days Monday to Thursday will be sent out on next day delivery, (providing all of your items are in stock). Orders placed between 12.00pm Thursday & 12.00pm Friday will be dispatch Friday afternoon, delivered to you on Monday. Any orders placed after 12.00pm Friday will be dispatch on Monday. In other words get your orders in, early in the week!!!

Question?
I want to order some driveshafts, how do i go about it?
Answer.
If you are ordering standard type driveshafts for an "Autograss" car the first thing to do is order your driveshafts on our shopping site. When you have placed an ordered you will be given an order Number. What you need to do next is open and view the "Driveshaft Information" page on our website and email us with the overall length, spline type & size. Also included your order Number on the email so we can relate it to your order.